{"id":1477,"date":"2026-02-14T20:32:26","date_gmt":"2026-02-15T04:32:26","guid":{"rendered":"https:\/\/grade-a.store\/services\/?page_id=1477"},"modified":"2026-02-16T23:51:58","modified_gmt":"2026-02-17T07:51:58","slug":"onsite-and-remote-support","status":"publish","type":"page","link":"https:\/\/grade-a.store\/services\/onsite-and-remote-support\/","title":{"rendered":"On\u2011site and remote support pricing"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-margin-top:-59px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1 fusion-text-no-margin\" style=\"--awb-font-size:55px;--awb-text-color:var(--awb-color5);--awb-margin-top:20px;--awb-margin-right:0px;--awb-margin-bottom:0px;--awb-margin-left:0px;--awb-text-font-family:&quot;Roboto Serif&quot;;--awb-text-font-style:normal;--awb-text-font-weight:900;\"><p style=\"text-align: center;\">On\u2011site and Remote Support Pricing<\/p>\n<\/div><div class=\"fusion-text fusion-text-2 fusion-text-no-margin\" style=\"--awb-margin-top:0px;--awb-margin-right:0px;--awb-margin-bottom:0px;--awb-margin-left:0px;--awb-text-font-family:&quot;Roboto Serif&quot;;--awb-text-font-style:normal;--awb-text-font-weight:600;\"><p style=\"text-align: center;\">Grade\u2011A Computer Services, will send a technician to your location to attempt to fix your Computer Problems. First hour minimum\u2026<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-padding-top:110px;--awb-padding-right:130px;--awb-padding-bottom:105px;--awb-padding-left:130px;--awb-padding-top-medium:80px;--awb-padding-right-medium:80px;--awb-padding-bottom-medium:80px;--awb-padding-left-medium:80px;--awb-padding-top-small:48px;--awb-padding-right-small:48px;--awb-padding-bottom-small:48px;--awb-padding-left-small:48px;--awb-overflow:hidden;--awb-bg-color:#efefef;--awb-bg-color-hover:#efefef;--awb-bg-image:linear-gradient(144deg, rgba(10,11,15,0.25) 0%,rgba(10,11,15,0.25) 100%),url(https:\/\/grade-a.store\/services\/wp-content\/uploads\/sites\/3\/2026\/02\/openart-image_e9r6DLR__1759897759604_raw.jpg);;--awb-bg-position:center center;--awb-bg-size:cover;--awb-box-shadow:10px 10px 0px 0px #efefef;;--awb-border-radius:20px 20px 0px 0px;--awb-width-large:100%;--awb-margin-top-large:20px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:2;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:1;--awb-spacing-right-small:1.92%;--awb-margin-bottom-small:40px;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column fusion-column-has-bg-image\" data-bg-url=\"https:\/\/grade-a.store\/services\/wp-content\/uploads\/sites\/3\/2026\/02\/openart-image_e9r6DLR__1759897759604_raw.jpg\"><div class=\"fusion-text fusion-text-3 fusion-text-no-margin\" style=\"--awb-font-size:38px;--awb-line-height:38px;--awb-letter-spacing:0px;--awb-text-transform:var(--awb-typography2-text-transform);--awb-text-color:#ffffff;--awb-margin-top:90px;--awb-margin-bottom:0px;--awb-text-font-family:-apple-system, BlinkMacSystemFont, &#039;Segoe UI&#039;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &#039;Helvetica Neue&#039; ,sans-serif;--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p style=\"text-align: center;\">Professional IT Help\u2014Instant, Secure, and Grade-A.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;width:100%;\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type='text\/css'>\n\t\t\t\t.pricing-table-1.fusion-pricing-table .panel-container, .pricing-table-1.fusion-pricing-table .standout .panel-container,\n\t\t\t\t.pricing-table-1.full-boxed-pricing.fusion-pricing-table {background-color:var(--awb-color2);}\n\t\t\t\t.pricing-table-1.fusion-pricing-table .list-group .list-group-item,\n\t\t\t\t.pricing-table-1.fusion-pricing-table .list-group .list-group-item:last-child{background-color:var(--awb-color1); border-color:var(--awb-color3);}\n\t\t\t\t.pricing-table-1.full-boxed-pricing.fusion-pricing-table .panel-wrapper:hover .panel-heading,\n\t\t\t\t.pricing-table-1.fusion-pricing-table .panel-wrapper:hover .list-group-item {background-color:var(--awb-color2);}\n\t\t\t\t.pricing-table-1.full-boxed-pricing.fusion-pricing-table .panel-heading{background-color:var(--awb-color1);}\n\t\t\t\t.pricing-table-1.fusion-pricing-table .fusion-panel, .pricing-table-1 .panel-wrapper:last-child .fusion-panel,\n\t\t\t\t.pricing-table-1.fusion-pricing-table .standout .fusion-panel, .pricing-table-1.fusion-pricing-table  .panel-heading,\n\t\t\t\t.pricing-table-1.fusion-pricing-table .panel-body, .pricing-table-1.fusion-pricing-table .panel-footer{border-color:var(--awb-color3);}\n\t\t\t\t.pricing-table-1.fusion-pricing-table .panel-body, .pricing-table-1.fusion-pricing-table .panel-footer{background-color:var(--awb-color2);}\n\t\t\t\t.pricing-table-1.sep-boxed-pricing.fusion-pricing-table .panel-heading h3{color:var(--awb-color8);}\n\t\t\t\t.pricing-table-1.full-boxed-pricing.fusion-pricing-table .panel-heading h3{color:var(--awb-color8);}\n\t\t\t\t.pricing-table-1.fusion-pricing-table .panel-body .price .decimal-part{color:var(--awb-color4);}\n\t\t\t\t.pricing-table-1.fusion-pricing-table .panel-body .price .integer-part{color:var(--awb-color4);}\n\t\t\t\t.pricing-table-1.fusion-pricing-table ul.list-group li{color:var(--awb-color8);}\n\t\t\t\t<\/style><div class=\"fusion-pricing-table pricing-table-1 sep-boxed-pricing row fusion-columns-2 columns-2 fusion-clearfix\"><div class=\"panel-wrapper fusion-column column col-lg-6 col-md-6 col-sm-6 fusion-pricingtable-column\"><div class=\"panel-container\"><div class=\"fusion-panel\"><div class=\"panel-heading\"><h3 class=\"title-row\">On\u2011site service<\/h3><\/div><div class=\"panel-body pricing-row\"><\/div><ul class=\"list-group\"><li class=\"list-group-item normal-row\">On\u2011Site Service (within 20 miles of Sweet Home, OR)<\/li><li class=\"list-group-item normal-row\">First hour (minimum): $120<\/li><li class=\"list-group-item normal-row\">Each additional hour: $90<\/li><li class=\"list-group-item normal-row\">If more time is needed, we can bring the system back to our lab for deeper diagnostics.<\/li><\/ul><\/div><\/div><\/div><div class=\"panel-wrapper fusion-column column col-lg-6 col-md-6 col-sm-6 fusion-pricingtable-column\"><div class=\"panel-container\"><div class=\"fusion-panel\"><div class=\"panel-heading\"><h3 class=\"title-row\">Remote repair &amp; support<\/h3><\/div><div class=\"panel-body pricing-row\"><\/div><ul class=\"list-group\"><li class=\"list-group-item normal-row\">One\u2011Time Remote Support Session: Up to 60 minutes; ideal for tune\u2011ups, software issues, minor configuration problems.  $60 per session<\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:0px;--awb-padding-right:0px;--awb-padding-bottom:0px;--awb-padding-left:0px;--awb-margin-bottom:-45px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:0px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><style type='text\/css'>\n\t\t\t\t.pricing-table-2.fusion-pricing-table .panel-container, .pricing-table-2.fusion-pricing-table .standout .panel-container,\n\t\t\t\t.pricing-table-2.full-boxed-pricing.fusion-pricing-table {background-color:var(--awb-color2);}\n\t\t\t\t.pricing-table-2.fusion-pricing-table .list-group .list-group-item,\n\t\t\t\t.pricing-table-2.fusion-pricing-table .list-group .list-group-item:last-child{background-color:var(--awb-color1); border-color:var(--awb-color3);}\n\t\t\t\t.pricing-table-2.full-boxed-pricing.fusion-pricing-table .panel-wrapper:hover .panel-heading,\n\t\t\t\t.pricing-table-2.fusion-pricing-table .panel-wrapper:hover .list-group-item {background-color:var(--awb-color2);}\n\t\t\t\t.pricing-table-2.full-boxed-pricing.fusion-pricing-table .panel-heading{background-color:var(--awb-color1);}\n\t\t\t\t.pricing-table-2.fusion-pricing-table .fusion-panel, .pricing-table-2 .panel-wrapper:last-child .fusion-panel,\n\t\t\t\t.pricing-table-2.fusion-pricing-table .standout .fusion-panel, .pricing-table-2.fusion-pricing-table  .panel-heading,\n\t\t\t\t.pricing-table-2.fusion-pricing-table .panel-body, .pricing-table-2.fusion-pricing-table .panel-footer{border-color:var(--awb-color3);}\n\t\t\t\t.pricing-table-2.fusion-pricing-table .panel-body, .pricing-table-2.fusion-pricing-table .panel-footer{background-color:var(--awb-color2);}\n\t\t\t\t.pricing-table-2.sep-boxed-pricing.fusion-pricing-table .panel-heading h3{color:var(--awb-color8);}\n\t\t\t\t.pricing-table-2.full-boxed-pricing.fusion-pricing-table .panel-heading h3{color:var(--awb-color8);}\n\t\t\t\t.pricing-table-2.fusion-pricing-table .panel-body .price .decimal-part{color:var(--awb-color4);}\n\t\t\t\t.pricing-table-2.fusion-pricing-table .panel-body .price .integer-part{color:var(--awb-color4);}\n\t\t\t\t.pricing-table-2.fusion-pricing-table ul.list-group li{color:var(--awb-color8);}\n\t\t\t\t<\/style><div class=\"fusion-pricing-table pricing-table-2 sep-boxed-pricing row fusion-columns-3 columns-3 fusion-clearfix\"><div class=\"panel-wrapper fusion-column column col-lg-4 col-md-4 col-sm-4 fusion-pricingtable-column\"><div class=\"panel-container\"><div class=\"fusion-panel\"><div class=\"panel-heading\"><h3 class=\"title-row\">Remote Support Basic Plan<\/h3><\/div><div class=\"panel-body pricing-row\"><div class=\"price price-with-decimal\"><span class=\"currency\">$<\/span><span class=\"integer-part\">18<\/span><sup class=\"decimal-part\">00<\/sup><span class=\"time\">monthly<\/span><\/div><\/div><ul class=\"list-group\"><li class=\"list-group-item normal-row\">Up to 1 remote session per month, priority scheduling.<\/li><\/ul><div class=\"panel-footer footer-row\">Order Now<\/div><\/div><\/div><\/div><div class=\"panel-wrapper fusion-column column col-lg-4 col-md-4 col-sm-4 fusion-pricingtable-column\"><div class=\"panel-container\"><div class=\"fusion-panel\"><div class=\"panel-heading\"><h3 class=\"title-row\">Remote Support Pro Plan<\/h3><\/div><div class=\"panel-body pricing-row\"><div class=\"price price-with-decimal\"><span class=\"currency\">$<\/span><span class=\"integer-part\">36<\/span><sup class=\"decimal-part\">00<\/sup><span class=\"time\">monthly<\/span><\/div><\/div><ul class=\"list-group\"><li class=\"list-group-item normal-row\">Up to 3 remote sessions per month, discounted on\u2011site rate.<\/li><\/ul><div class=\"panel-footer footer-row\">Order Now<\/div><\/div><\/div><\/div><div class=\"panel-wrapper fusion-column column col-lg-4 col-md-4 col-sm-4 fusion-pricingtable-column\"><div class=\"panel-container\"><div class=\"fusion-panel\"><div class=\"panel-heading\"><h3 class=\"title-row\">Remote Support Business Plan<\/h3><\/div><div class=\"panel-body pricing-row\"><div class=\"price price-with-decimal\"><span class=\"currency\">$<\/span><span class=\"integer-part\">68<\/span><sup class=\"decimal-part\">00<\/sup><span class=\"time\">monthly<\/span><\/div><\/div><ul class=\"list-group\"><li class=\"list-group-item normal-row\">Multiple sessions per month, basic monitoring, and priority response.<\/li><\/ul><div class=\"panel-footer footer-row\">Order Now<\/div><\/div><\/div><\/div><\/div><div class=\"fusion-text fusion-text-4\" style=\"--awb-text-font-family:-apple-system, BlinkMacSystemFont, &#039;Segoe UI&#039;, Roboto, Oxygen-Sans, Ubuntu, Cantarell, &#039;Helvetica Neue&#039; ,sans-serif;--awb-text-font-style:normal;--awb-text-font-weight:700;\"><p style=\"text-align: center;\">(These plan prices are set to sit roughly ~10% under common small\u2011shop remote support and subscription rates in the US, while still being sustainable.)<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"content-type":"","footnotes":""},"class_list":["post-1477","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/grade-a.store\/services\/wp-json\/wp\/v2\/pages\/1477","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/grade-a.store\/services\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/grade-a.store\/services\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/grade-a.store\/services\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/grade-a.store\/services\/wp-json\/wp\/v2\/comments?post=1477"}],"version-history":[{"count":27,"href":"https:\/\/grade-a.store\/services\/wp-json\/wp\/v2\/pages\/1477\/revisions"}],"predecessor-version":[{"id":1553,"href":"https:\/\/grade-a.store\/services\/wp-json\/wp\/v2\/pages\/1477\/revisions\/1553"}],"wp:attachment":[{"href":"https:\/\/grade-a.store\/services\/wp-json\/wp\/v2\/media?parent=1477"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}